Agents

We have a wide network of agents to make sending money with us easier than ever. Find the location closest to you by contacting by phone our customer service department.

Online money transfer

You can now send money directly from our web page, through our online service.

B2B

We offer payment services to national and international companies.

WHO WE ARE

We are a Spanish company founded in 2007, in Madrid, we are experts in Money transfers to anywhere in the world and are registered with the Bank of Spain, holding license number 6828.

Additionally, we currently receive transactions sent from our global correspondents and offer payment services of such transactions in Spain, Italy and Germany.

We have a branch office in Italy and a company owned store in Germany, which provides us with a wide agent network, company owned offices and strategic locations, to offer a fast, efficient and trusted service to our clients.

VISION / MISSION

To become a leader in the financial sector, developing a variety of products and presence in the main international markets.

We are focused on providing our clients, ample and better possibilities for the transfer and payment of money, and that is why we are working on an internal expansion in each of the countries in Europe where we are currently present.

Local payments

WE OFFER THE SERVICE OF LOCAL PAYMENTS OF MONEY SENT FROM ABROAD, TO BE PAID TO BENEFICIARIES IN SPAIN, ITALY OR GERMANY.

Receive money from abroad

With no fees during pick-up

Send and receive from Italy and Spain

Receive it on your bank account in cash or bank deposit

Payment network

We have more than 80 active correspondents all over the world, many of them among the main banks and financial entities of their respective countries.

ALBANIA

ALB

ARMENIA

ARM

CYPRUS

Chypre

ESTONIA

EST

GEORGIA

GEO

HUNGARY

HUN

ITALY

ITA

LITHUANIA

LIT

POLAND

POL

UNITED KINGDOM

REU

UKRAINE

UCR

GERMANY

DEU

BELGIUM

BEL

BULGARIA

BUL

SPAIN

ESP

FRANCE

FRA

GREECE

GRC

IRLAND

IRL

LATVIA

LTN

MOLDOVA

MOL

PORTUGAL

PRT

ROMANIA

RUM

SWEDEN

SWE

ARGENTINA

ARG

BOLIVIA

Bolivia

BRAZIL

BRA

CANADA

Canada

COLOMBIA

COL

COSTA RICA

Costa Rica

CUBA

CUB

CHILE

CHILE

DOMINICAN REPUBLIC

DOM

ECUADOR

Ecuador

EL SALVADOR

SLV

GUATEMALA

GTM

HAITI

HAITI

HONDURAS

HON

MEXICO

MEX

NICARAGUA

NIC

PANAMA

PAN

PARAGUAY

PAR

PERU

PER

URUGUAY

URY

USA

USA

VENEZUELA

VEN

BENIN

BEN

BURKINA FASO

BFA

CAPE VERDE

Cape Verde

CAMEROON

Cameroon

CONGO

COG

COSTA MARFIL

CIV

EGYPT

EGT

GAMBIA

GMB

GHANA

GHA

GUINEA-BISSAU

Guinea-Bissau

GUINEA CONAKRY

GIN

KENYA

Kenia

MALI

MLI

MAURITANIA

MRT

MOROCCO

MAR

NIGER

NER

NIGERIA

NGA

SENEGAL

SEN

SOUTH AFRICA

South Africa

TOGO

Togo

UGANDA

Uganda

BANGLADESH

BAN

PHILIPPINES

PHL

INDIA

IND

MALAYSIA

Malaysa

NEPAL

Nepal

PAKISTAN

PAK

SRI LANKA

SRI

TURKEY

Turquia

Want to become an Agent?

Become an I-Transfer Agent and get an excellent source of income through our great commissions and pay structures.

    30000 points of payment

    80 countries

    2000 agents

    5800 hours of uninterrupted customer service

    Frequently asked questions

    How can I find an I-Transfer location?

    I-transfer has a network of authorized agents and company owned stores in all of the countries where it holds a presence. To find a location, you can contact our customer service department through our “contact us” section.

    What documents do I need to send money?

    In Spain, it is mandatory to present a personal identification card (DNI, government-issued ID card from your country of origin, Passport or residency card), however, depending on the amount sent, country and paying entity, it may be necessary to present additional documents. Please contact our Customer Service department through our web page to request additional information.

    How can I send money using I-Transfer?

    Once you have identified an I-Transfer agent, go in with the amount you want to send. The agent will input all of the information into our on-line system and it will be automatically sent to our headquarters. The agent will give you a receipt for the transaction with a reference number written on it. Once the transaction is finished it will be sent to the destination country.

    How can I know if the beneficiary has received the money?

    To verify if the transaction has been paid, you can always contact our customer service department via our contact web page.

    What is the maximum amount I can send with I-Transfer?

    The maximum amount allowed by law varies from country to county and in many cases can be increased if you provide additional documentation and depending on the destination country as well.

    What are the fees to send money to my country of choice?

    The commission paid will vary depending on where you are sending the money to and the amount being sent.

    How long does it take for the money to arrive to the destination?

    The money is usually available within two hours. Depending on the time zone of the destination country however, it could happen that the beneficiary is not able to collect it until the next day.

    What are the hours of operation of I-Transfer´s customer service department?

    Our customer service hours of operation are from Monday to Friday 8:00 AM – midnight, Saturdays 10:00- Midnight and Sundays noon to 10:00 PM

    How will my money be paid at its destination?

    Depending on the payment option you have selected, as well as the country of payment and the payer being used, the money may be paid out as cash pick-up, as bank deposit or even delivered to the beneficiary’s home (if service is available on the destination country).

    If additional documentation is requested, how do I send it to I-Transfer?

    Any and all additional documentation presented must be brought in to the agent where the transaction was initially processed.

    Can I cancel my transaction if it has not been paid yet?

    Yes, you may request a cancellation. In order to do so, you must go to the agent where the transaction was done, fill out a cancellation request form and wait for us to confirm if it is still viable to cancel the transaction.

    We will do our best to process your request; however we cannot guarantee the cancelation until our payment correspondent confirms that the money has not yet been paid to the beneficiary. If the transfer has been completed, we are no longer able to cancel it. We will inform you of the status of your transaction as paid.

    To obtain more information regarding our cancelation and reimbursement policy, please read our Privacy policy and our Terms and conditions link

    If I cancel a transaction, when and where will the money be returned to me?

    Once our correspondent has confirmed that the money has not been paid out to the beneficiary, we will give back the money at the same agent location where the transaction was originally done and where you requested and processed the cancellation.

    Opinions from our customers

    El motivo de la presente, es para agradecer al equipo de I-transfer tanto a las personas encargadas de atención al cliente que siempre nos ayudan ante cualquier imprevisto buscando una solución rápida y personalizada , y a los comerciales que están pendientes día a día para proporcionarnos una tasa de cambio competitiva para poder ofrecer a nuestros clientes en estos seis años que llevamos trabajando.

    Viky Palomino, Agente 6341, San Sebastián

    We are pleased to share how satisfied we have been throughout these last three years working with I-Transfer. They always offer excellent service, both in their customer service department and commercial department.

    HOME

    Julio Cesar Guzmán, Agent number 6435, Madrid

    I have been using I-Transfer services to send money to my family in Ecuador and they have always offered a great service and fast payments. I recommend it.

    HOME

    Ana Lucía Sánchez, Customer

    Where we are

    On top of our wide agent network in each country, you can find out main offices in:

    Italy

    Italy

    Milan: Via Padova 10, 20131 – MAIN OFFICE
    Milan: Via Cappellari, 3

    Germany

    Germany

    Hessen: Am Hauptbahnhof, 6 – Frankfurt Am Main

    Spain

    Spain

    Madrid: Calle Nieremberg, 29 Bajo – C.P. 28002 – MAIN OFFICE
    Barcelona: Llobregat 107, Hospitalet de Llobregat

    CONTACT

    info@i-transfer.net

    Spain: +34-91-502-5800

    Italy: +39-02-94755009

    Germany:+49-69-24248605

    Spain: +91 502 5810

    Italy: +39-02-87065784

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